Service Quality Perception at Kfc Pakistan free essay sample

There are many fast food restaurants in Pakistan facilitating their customers with variety of services including Owen hot deliveries to self services, and wonderful environment, customer values these services and facilities and such facilities with good taste ensures the success in the business, so analyzing and evaluating the mentioned factors is very significant for a starting a fast food restaurant business. Literature review Ulgado, Francis M. , Lee, Moonkyu (1997) Consumer evaluations of fast-food services: a cross-national comparison A study of American and South Korean customer responses to the services offered by an international fast food chain showed that South Koreans revert back to their expectations of traditional fast food service indigenous to their region in their expectation of the quality of service. This response is reflected in their desire for service crew attentiveness and empathy over food quality which is a given in international fast food chains. Jasper Fanning, Kansas State University, Thomas Marsh Washington State University Kyle Stiegert (2002) University of Wisconsin-Madison Determinants of Fast Food Consumption Determinants are investigated for both the likelihood of consuming fast food and household expenditure on fast-food using the 1994-98 USDA Continuing Survey of Food Intakes by Individuals. We will write a custom essay sample on Service Quality Perception at Kfc Pakistan or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page The logit model is used to estimate an empirical relationship between probabilities an individual will consume fast food and socioeconomic variables Hayden Stewart, Noel Blisard, Sanjib Bhuyan, and Rodolfo M. Nayga, Jr. (2002) The Demand for Food Away From Home Full-Service or Fast Food? Consumer spending at full-service and fast food restaurants will continue to grow over the remainder of this decade and the next. However, the larger increase is predicted to occur at full-service restaurants. Simulations assuming modest growth in household income plus expected demographic developments show that per capita spending could rise by 18 percent at full-service restaurants and by 6 percent for fast food between 2000 and 2020 By Robert Ebbin (Sep 2002)

Free Essays on Symbolism In A Rose For Emily

The Symbolism in A Rose For Emily Authors have always used symbolism as a way to represent the restrained qualities of the characters, places, and events in their stories. In William Faulkner’s short story â€Å"A Rose for Emily,† he uses symbolism to compare the Grierson house with Emily Grierson’s physical decline, her shift in social standing, and her unwillingness to accept change. When compared, the Grierson house is used to symbolize Emily’s physical attributes. In its prime, the Grierson house is described as â€Å"white, decorated with cupolas and spires and scrolled balconies in the heavily lightsome style of the seventies.† This description suggests that the house was built to impress the townspeople. Also, the wealthy women back then, Emily not withstanding, were dressed in noticeable style. This is because their appearance was seen as a direct hint on their husbands and/or fathers. This display of luxury was especially designed by men to give a sense of wealth to onlookers. Her father regarded Emily as property. Her importance to him was strongly showy, just as their luxurious home was. As the plot progresses, the reader is clearly made aware of the physical decline of both the house and Emily. Just as the house is described as â€Å"smelling of dust and disuse,† evidence of Emily’s own aging is given when her voice is similarly said to be â€Å"harsh, and rusty, as if from disuse.† Eventually, at the time of Emily’s death, the house is seen by the townspeople as â€Å"an eyesore among eyesores,† and Emily is regarded as â€Å"a fallen monument.† Both are empty and lifeless; neither is even remotely thought of as their former magnificence. Just as their physical characteristics, Faulkner uses the Grierson house as a symbol for Emily’s change in social status. In the beef of the story, the house was described as â€Å"big,† â€Å"squarish,† and located on Jefferson’s â€Å"most selected street.† This... Free Essays on Symbolism In A Rose For Emily Free Essays on Symbolism In A Rose For Emily The Symbolism in A Rose For Emily Authors have always used symbolism as a way to represent the restrained qualities of the characters, places, and events in their stories. In William Faulkner’s short story â€Å"A Rose for Emily,† he uses symbolism to compare the Grierson house with Emily Grierson’s physical decline, her shift in social standing, and her unwillingness to accept change. When compared, the Grierson house is used to symbolize Emily’s physical attributes. In its prime, the Grierson house is described as â€Å"white, decorated with cupolas and spires and scrolled balconies in the heavily lightsome style of the seventies.† This description suggests that the house was built to impress the townspeople. Also, the wealthy women back then, Emily not withstanding, were dressed in noticeable style. This is because their appearance was seen as a direct hint on their husbands and/or fathers. This display of luxury was especially designed by men to give a sense of wealth to onlookers. Her father regarded Emily as property. Her importance to him was strongly showy, just as their luxurious home was. As the plot progresses, the reader is clearly made aware of the physical decline of both the house and Emily. Just as the house is described as â€Å"smelling of dust and disuse,† evidence of Emily’s own aging is given when her voice is similarly said to be â€Å"harsh, and rusty, as if from disuse.† Eventually, at the time of Emily’s death, the house is seen by the townspeople as â€Å"an eyesore among eyesores,† and Emily is regarded as â€Å"a fallen monument.† Both are empty and lifeless; neither is even remotely thought of as their former magnificence. Just as their physical characteristics, Faulkner uses the Grierson house as a symbol for Emily’s change in social status. In the beef of the story, the house was described as â€Å"big,† â€Å"squarish,† and located on Jefferson’s â€Å"most selected street.† This...

Free Essays on Symbolism In A Rose For Emily

The Symbolism in A Rose For Emily Authors have always used symbolism as a way to represent the restrained qualities of the characters, places, and events in their stories. In William Faulkner’s short story â€Å"A Rose for Emily,† he uses symbolism to compare the Grierson house with Emily Grierson’s physical decline, her shift in social standing, and her unwillingness to accept change. When compared, the Grierson house is used to symbolize Emily’s physical attributes. In its prime, the Grierson house is described as â€Å"white, decorated with cupolas and spires and scrolled balconies in the heavily lightsome style of the seventies.† This description suggests that the house was built to impress the townspeople. Also, the wealthy women back then, Emily not withstanding, were dressed in noticeable style. This is because their appearance was seen as a direct hint on their husbands and/or fathers. This display of luxury was especially designed by men to give a sense of wealth to onlookers. Her father regarded Emily as property. Her importance to him was strongly showy, just as their luxurious home was. As the plot progresses, the reader is clearly made aware of the physical decline of both the house and Emily. Just as the house is described as â€Å"smelling of dust and disuse,† evidence of Emily’s own aging is given when her voice is similarly said to be â€Å"harsh, and rusty, as if from disuse.† Eventually, at the time of Emily’s death, the house is seen by the townspeople as â€Å"an eyesore among eyesores,† and Emily is regarded as â€Å"a fallen monument.† Both are empty and lifeless; neither is even remotely thought of as their former magnificence. Just as their physical characteristics, Faulkner uses the Grierson house as a symbol for Emily’s change in social status. In the beef of the story, the house was described as â€Å"big,† â€Å"squarish,† and located on Jefferson’s â€Å"most selected street.† This... Free Essays on Symbolism In A Rose For Emily Free Essays on Symbolism In A Rose For Emily The Symbolism in A Rose For Emily Authors have always used symbolism as a way to represent the restrained qualities of the characters, places, and events in their stories. In William Faulkner’s short story â€Å"A Rose for Emily,† he uses symbolism to compare the Grierson house with Emily Grierson’s physical decline, her shift in social standing, and her unwillingness to accept change. When compared, the Grierson house is used to symbolize Emily’s physical attributes. In its prime, the Grierson house is described as â€Å"white, decorated with cupolas and spires and scrolled balconies in the heavily lightsome style of the seventies.† This description suggests that the house was built to impress the townspeople. Also, the wealthy women back then, Emily not withstanding, were dressed in noticeable style. This is because their appearance was seen as a direct hint on their husbands and/or fathers. This display of luxury was especially designed by men to give a sense of wealth to onlookers. Her father regarded Emily as property. Her importance to him was strongly showy, just as their luxurious home was. As the plot progresses, the reader is clearly made aware of the physical decline of both the house and Emily. Just as the house is described as â€Å"smelling of dust and disuse,† evidence of Emily’s own aging is given when her voice is similarly said to be â€Å"harsh, and rusty, as if from disuse.† Eventually, at the time of Emily’s death, the house is seen by the townspeople as â€Å"an eyesore among eyesores,† and Emily is regarded as â€Å"a fallen monument.† Both are empty and lifeless; neither is even remotely thought of as their former magnificence. Just as their physical characteristics, Faulkner uses the Grierson house as a symbol for Emily’s change in social status. In the beef of the story, the house was described as â€Å"big,† â€Å"squarish,† and located on Jefferson’s â€Å"most selected street.† This...

Free Essays on Symbolism In A Rose For Emily

The Symbolism in A Rose For Emily Authors have always used symbolism as a way to represent the restrained qualities of the characters, places, and events in their stories. In William Faulkner’s short story â€Å"A Rose for Emily,† he uses symbolism to compare the Grierson house with Emily Grierson’s physical decline, her shift in social standing, and her unwillingness to accept change. When compared, the Grierson house is used to symbolize Emily’s physical attributes. In its prime, the Grierson house is described as â€Å"white, decorated with cupolas and spires and scrolled balconies in the heavily lightsome style of the seventies.† This description suggests that the house was built to impress the townspeople. Also, the wealthy women back then, Emily not withstanding, were dressed in noticeable style. This is because their appearance was seen as a direct hint on their husbands and/or fathers. This display of luxury was especially designed by men to give a sense of wealth to onlookers. Her father regarded Emily as property. Her importance to him was strongly showy, just as their luxurious home was. As the plot progresses, the reader is clearly made aware of the physical decline of both the house and Emily. Just as the house is described as â€Å"smelling of dust and disuse,† evidence of Emily’s own aging is given when her voice is similarly said to be â€Å"harsh, and rusty, as if from disuse.† Eventually, at the time of Emily’s death, the house is seen by the townspeople as â€Å"an eyesore among eyesores,† and Emily is regarded as â€Å"a fallen monument.† Both are empty and lifeless; neither is even remotely thought of as their former magnificence. Just as their physical characteristics, Faulkner uses the Grierson house as a symbol for Emily’s change in social status. In the beef of the story, the house was described as â€Å"big,† â€Å"squarish,† and located on Jefferson’s â€Å"most selected street.† This... Free Essays on Symbolism In A Rose For Emily Free Essays on Symbolism In A Rose For Emily The Symbolism in A Rose For Emily Authors have always used symbolism as a way to represent the restrained qualities of the characters, places, and events in their stories. In William Faulkner’s short story â€Å"A Rose for Emily,† he uses symbolism to compare the Grierson house with Emily Grierson’s physical decline, her shift in social standing, and her unwillingness to accept change. When compared, the Grierson house is used to symbolize Emily’s physical attributes. In its prime, the Grierson house is described as â€Å"white, decorated with cupolas and spires and scrolled balconies in the heavily lightsome style of the seventies.† This description suggests that the house was built to impress the townspeople. Also, the wealthy women back then, Emily not withstanding, were dressed in noticeable style. This is because their appearance was seen as a direct hint on their husbands and/or fathers. This display of luxury was especially designed by men to give a sense of wealth to onlookers. Her father regarded Emily as property. Her importance to him was strongly showy, just as their luxurious home was. As the plot progresses, the reader is clearly made aware of the physical decline of both the house and Emily. Just as the house is described as â€Å"smelling of dust and disuse,† evidence of Emily’s own aging is given when her voice is similarly said to be â€Å"harsh, and rusty, as if from disuse.† Eventually, at the time of Emily’s death, the house is seen by the townspeople as â€Å"an eyesore among eyesores,† and Emily is regarded as â€Å"a fallen monument.† Both are empty and lifeless; neither is even remotely thought of as their former magnificence. Just as their physical characteristics, Faulkner uses the Grierson house as a symbol for Emily’s change in social status. In the beef of the story, the house was described as â€Å"big,† â€Å"squarish,† and located on Jefferson’s â€Å"most selected street.† This...

Medical Genetics Essay Example | Topics and Well Written Essays - 1250 words

Medical Genetics - Essay Example Individual II.5 is a homozygous normal parent while the partner is a homozygous affected person for a particular DNA coding conferring to a wild type phenotype. However, in an autosomal dominant inheritance, only a single copy of the wild-type phenotype allele is required for an offspring to be susceptible to expressing the symptoms. Therefore, each offspring has an equal probability of 50% of acquiring the mutant gene allele symptoms, and the other half would not be affected by the autosomal inheritance according to Onkers, I. (2009). Since the type of inheritance in this particular genetic pedigree is an autosomal inheritance, a heterozygous male (Bb) for the DNA coding mating to an affected female (bb)individual would produce one out of four offsprings expressing altered symptoms. However, within the unaffected offspring there would be two carriers (Bb) who will not show undesired traits for a particular condition. This is because when a homozygous wild-type mate with a heterozygous individual, there is a 25% chance of acquiring mutant (affected) individuals (Relethford, 2012). In a dominant, autosomal inheritance, individual III 1 (bb) can only acquire healthy offspring if she marries a homozygous normal man (BB). However, though the father (bb) of the individual III 1 (bb) suffers from the same disability as she does, the fathers’ disability does not affect her daughter’s subsequently genetic inheritance (Nielsen & Slatkin, 2013).

Christianity vs Islam in the Middle Ages Essay Example | Topics and Well Written Essays - 1250 words

Christianity vs Islam in the Middle Ages - Essay Example However, it was, modern historians agree, a dynamic string of centuries when from the ruins of the Roman Empire new powers emerged, namely Islam-ruled states of al-Andalus in Spain in the West, the Ottoman Empire in the East and between them the new power houses of Christendom, where crusades originated. It was not simply a battle of religions, but a clash of civilizations to dominate the known world (excluding China and India). In this battle modern Europe was born, both in terms of aggressive â€Å"crusader† attitude and missionary approach of assimilating other cultures. Moreover, even such a modern term like â€Å"cold war† first appeared in Spain in the XIII century to mark the difficulties two cultures trying to coexist are facing2. The Islam and the Christianity, in an odd manner, managed to simultaneously co-exist and to battle almost uninterruptedly on the European scene for more than eight centuries. These two civilizations were â€Å"caught up in a situation where old cultural and social patterns had been broken and new ones were forming†3. Between 636, when the Battle of Yarmouk took place, and 1453, when Constantinople fell, the head city of an already beheaded Byzantine Empire, Europe’s history was dominated by constant rivalry between Islam and Christendom, whose â€Å"attitudes to Islam had been compounded of ignorance, misperception, hostility and fear†4. On the other hand, in the process of fighting for domination Islam and Christianity inevitably borrowed from each other, while constantly desecrating the world of â€Å"the other†. The largest cathedral of the Byzantine Empire, â€Å"St. Sophia†, was transformed to a mosque by the Turks, while many mosques in Spain were changed to churches during and after the Reconquista. Historians agree that this struggle began in 636 when the armies of Byzantium faced those of the Rashidun Caliphate in the Battle of Yarmouk and were defeated. This massive

How To Build And Maintain Stakeholder Relationships Management Essay

How To Build And Maintain Stakeholder Relationships Management Essay Organizations change constantly, a projects stakeholder set will change as stakeholder change roles within the organization, move into different roles or leave the organization to take up roles in other organizations. For whatever reason, the ability of individual stakeholder to influence the project may increase or decrease. Most project management methodologies define ways to identify project stakeholder, and then base their entire communications strategies on this initial, and only, identification. Many projects fail because stakeholders do not continue to support the vision or objectives of the project. In many cases this is because the team does not recognize changes in the relative power or position of key stakeholder and fails to make appropriate adjustments in their stakeholder management activities. This study reported upon in this paper is focused on support for project managers in building and maintaining relationships with project stakeholder. This is accomplished through using a practical methodology that allows the project team to identify and priorities the projects stakeholder and then stakeholders needs of the project to develop an appropriate relationship management strategy. The underlying assumption for this research is the stakeholder management is extremely difficult, the project manager and his/her project team members must identify, engage and sustain relationships with a diverse set of groups and individuals (including themselves) who can impact the project in many ways. HOW TO BUILD AND MAINTAIN STAKEHOLDER RELATIONSHIPS GOTTA QUIRK (1999 2012): Communication and trust is the main source for creating a lasting relationship between stakeholders. Through effective communications and building trusting relationships, organizations should be committed to ensure that all stakeholders are involved in shaping the decisions of organizations in a meaningful manner. The commitment to actively build and maintain long-term relationships with stakeholders is based on two fundamental guiding principles communication and trust.   These two principles shape the development of stakeholder relations philosophy which includes: ENMAX Corporation (2012): Encouraging stakeholder participation in the decision-making process Providing timely information Open, and honest communication Listening to stakeholder concerns Respecting diverse opinions Seeking mutually beneficial solutions Learning from each other Moreover, stakeholder relationships that are unmanaged or mismanaged have a number of less than favorable consequences for companies. These include unnecessary expenses, and a lack of buy-in to processes and initiatives aimed at transforming the company. However, stakeholder management is a difficult undertaking for organizations because it requires investment and commitment to a long term structured process. While there are a number of efficient information management tools available through marketing, it is important to start with the big picture who are we going to be speaking to and how? BY IDENTIFYING THE STAKEHOLDERS Particularly in larger organizations, this process is a critical one because the network of stakeholders with an investment or interest in a business is broader than we would originally have imagined. Consider that likely stakeholders include the board, management, other employees, customers, suppliers and the community within which we operate. It is important when making this list that we gather and collate as much information as possible about the individuals and groups on it. This will enable us to start thinking through appropriate and targeted communication with them. BY PRIORITIZING THE STAKEHOLDER However noble our intentions regarding stakeholder relationship management are, there unfortunately have to be some individuals and group whos needs are more important and who require prioritization if we intend maintaining their support. While this sucks for the interns, the chairman of organizational board will be pleased to know that you have his best interests at heart. Prioritizing begins with segmenting a list into groups and then listing them in order of importance. This process needs to be completed with the organizational goals and the level of stakeholder information in mind. Ultimately, this will ensure personalization and consistency across communication channels at a later point in the process. BY UNDERSTANDING THEIR NEEDS Stakeholders require consistent and regular communication and service. However, their individual distinctiveness requires that this communication be personalized and targeted. This is difficult enough in the corner store but is universally impossible across larger organizations; the number of individuals is just too great. The next thing is to understand each group. A key part of this is to know what information they have, how accurate it is, how it aligns with the organizational goals and what information they need. This should align with the process of prioritization, with the groups at the bottom needing the least amount of information and the groups at the top needing the most. BY BUILDING TRUSTIN RELATIONSHIPS Collaborative partnerships depend on trust. Partners must communicate effectively and resolve conflicts, especially about sensitive issues like distribution of rewards and the involvement of host organizations the in laws. As in any relationship, attention must be given to renewing the relationship and sustaining the commitment of the partners by building and maintaining support of the parent organization, evaluating progress and celebrating success. BY ENCOURAGING THE STAKEHOLDERS This is the act of giving someone support, confidence, or hope that it is well even though they do not see it. When we encourage our stakeholders, it makes them feel the company do have plans for them and that would make them hold on. BY SATISFYING THE STAKEHOLDERS Satisfaction is important in maintaining a good relationship because when one is not satisfied, they would always look for a place where they would be satisfied. Even the study of economics makes us to understand that man is insatiable. So as a company, lets look for a way to satisfy the stakeholders needs. BY ENGAGING WITH THE STAKEHOLDERS Now the easy part is over and you actually have to find an innovative and efficient manner in which to communicate with these stakeholders. Whatever tactics you use, it is helpful to have a communication plan in place so that the process runs smoothly without negatively impacting on productivity. Using a collaborative software package could be the answer, particularly if you want to keep a specific group up to date about a specific project. Regular status reports are useful and email newsletters are very effective for those individuals who are not privy to sensitive information. Going one step further, these can be divided into an internal and an external newsletter; the first being only for staff and the second for clients and interested parties. For small groups and occasionally large ones, meetings are a good way to get a message across and invite buy in and feedback. Remember that in order to be effective, this engagement should be two-way. Stakeholders need a forum to air concer ns and grievances while having the comfort of knowing they will get a response. Neglecting this element of communication is bound to undermine the ultimate goals of your organization. Regardless of tactics though, the important part of this aspect of the process is to understand and manage stakeholder expectations. The stakeholders need to know when to expect communication and what sort of communication to expect. MONITORING THE ENGAGEMENT EFFORTS There is little point in engagement with the stakeholders if it is perceived to be token or ineffectual. While its admirable that you are trying, this lack of efficacy is not going to encourage buy-in and may undermine your company, particularly if the negativity spreads. It is thus important to track and monitor your efforts and gauge the response to them. Speak to individuals directly, encourage feedback and through email tracking assess whether people are reading the information that are been disseminated. Tweak your efforts accordingly. Part of this is keeping a finger on the pulse of the companys reputation which is also important. Conduct surveys if necessary and establish who thinks what and why. Knowing what the perception is will go a long way toward finding the necessary means to turn it around. ISSUES THAT MAY AFFECT STAKEHOLDER RELATIONSHIPS AND THE POSSIBLE AREAS OF CONFLICT CIM (1998): The issues that may affect relationships are likewise the same as the areas of conflict, and this is certainly the opposite of the factors that builds relationship. For example, when a stakeholders interest in an organization is different from that of other stakeholders group, this may affect the relationship between stakeholders or cause conflict to an extent. Another example is trust, when there is no trust in an organization; it could also affect a relationship or cause conflict. Also consider when there is no: Control mutuality (think mutual control) the degree to which parties agree on who has the rightful power to influence one another. Trust one partys level of confidence in and willingness to open ones self to the other party. Commitment The extent to which each party believes and feels that the relationship is worth spending energy to maintain and promote. Satisfaction The extent to which each party feels favorably toward the other because positive expectations about the relationship are reinforced. Exchange relationships In an exchange relationship, one party gives benefits to the other only because the other has provided benefits in the past or is expected to do so in the future. Communal relationships In a communal relationship, both parties provide benefits to the other because they are concerned for the welfare of the other even if they get nothing in return. STRENGTHENING AND RESOLVING CONFLICT IN RELATIONSHIPS ASSESS THE STRENGTH OF THE RELATIONSHIP The first thing is to survey the stakeholder group using some variant of the questionnaire, this will reveal how weak or strong the relationship is and where it is weak or strong. For example, in one project I did, we learned the organization had excellent scores with all stakeholder groups on all but one of these six factors. So improving stakeholder relationships in that case was a matter of focusing on that one factor. BUILD STAKEHOLDERS TRUST IN THE ORGANIZATION Consistently treat stakeholders fairly. Whenever the organization makes important decisions take stakeholder opinions into account and otherwise demonstrate concern for stakeholders. Keep organizational promises. Demonstrate competence by doing what was proposed.   PAY ATTENTION AND RESPOND TO WHAT STAKEHOLDERS SAY AND DO Demonstrate the belief that stakeholder opinions are legitimate by responding to them. Give stakeholders a say in the organizations decision-making process, especially in those areas that affect the stakeholder group. DEMONSTRATE COMMITMENT TO STAKEHOLDERS Show stakeholders that the organization wants to maintain a long-term relationship with them. Engage stakeholders to build loyalty to the organization. SATISFY STAKEHOLDERS Identify and enhance the ways stakeholders benefit from their association with the organization. Make interacting with the organization a delightful experience. Make stakeholders feel they are important to the organization. MOVE BEYOND AN EXCHANGE RELATIONSHIP TO A COMMUNAL RELATIONSHIP As noted above, exchange relationships are those in which two parties in a relationship expect a benefit in return for a benefit tit for tat. These relationships are the basis of most for-profit businesses. That is, a customer expects a certain quality product in exchange for the money he/she spends, and the organization expects the money in return for the product. Employees expect pay, benefits and a sense of fulfillment and organizations expect work and engagement.   A communal relationship goes beyond that. One party in the relationship believes the other will give benefits with no expectation of a return. An example of this is corporate social responsibility programs, such as when a bank goes beyond the basic business exchange to give back to the community by supporting programs that benefit neighborhoods.  Some argue that this corporate giving is not really selfless in that the organization expects good will in return for the benefit it bestows on the community. And this may be. Nevertheless, when a stakeholder believes an organization helps people without expecting anything in return, the relationship is at a different level than if the stakeholder believes the organization only trades benefit for benefit. THE IMPORTANCE OF MONITORING AND REVIEWING DIY Committee Guide (2012) Both research and common sense support the notion that we need to monitor the performance of stakeholder on an ongoing basis. If we are ever to know how we are doing, the management committee should use reports against its annual operational plans to review progress towards meeting the strategic aims and objectives. Therefore, they must ensure that whoever is doing the work is keeping appropriate records so that progress can be assessed. This will involve, at the implementation stage of the plan, being clear what systems and structures are required. The things you decide to measure will give an indication of how well youre doing, hence, the name indication or performance measures. Before completing your plan, you need to agree how and when it will be monitored and reviewed and what information the Management Committee needs to receive in order to review progress. When reviewing progress towards achieving the strategic aims and objectives, the Management Committee should: à ¢Ã¢â€š ¬Ã‚ ¢ensure that activities are kept within the parameters of the agreed strategic aims and objectives; à ¢Ã¢â€š ¬Ã‚ ¢ensure that activities are consistent with organizations vision, mission and values; and à ¢Ã¢â€š ¬Ã‚ ¢keep under review internal and external changes which may require changes to the organizations strategy or affect their ability to achieve their objectives. GETTING FEEDBACKS The quality of a partnership can be analyzed by getting feedback from the stakeholders through questionnaires or interviews CONCLUSION In closing, Id like to re-emphasize the importance of assessing the strength of the relationship at the outset. That there are six factors to manage when building relationships is a great insight. But to manage we must be able to measure. This tells us not only where to focus our efforts but also whether we have succeeded.